CUSTOMER SUPPORT

Privacy policies

1. The scope and purpose of information collection
Customer's personal information collected by TEMAS ENGINEERING JSC on the website will be used within the Company internal purpose only, not for sale, sharing or exchange to any other third party.
The information we collect on the website includes:
Full name; Address; Phone; Email; Name of work unit; Transaction content
These information is used to ensure the convenience of interacting with our customers, meeting our customers' demands for products and services as well as update for customers the content they need to make sure to provide them with the best services.

2. The scope of information use
Personal information collected will only be used internally by our company and for one or all of the following purposes:
- Customer support
- Providing information related to services, orders
- Support to manage customer account

3. Time of information storage
We only delete this data if the customer requests, all requests please send via email to: info@temas.vn

4. Address of the collecting and managing personal information company
TEMAS ENGINEERING JSC
Head office: Lane 4, Mieu Nha 01 sequential resident, Tay Mo Ward, South Tu Liem Dist., Hanoi, Vietnam
Phone: (+ 84-24) 3386 1691 Fax: (+ 84-24) 3386 1692
Email: info@temas.vn
Website: www.temas.vn

5. Mean and tool for users to access and edit their personal data
Customers can contact via email address with the above number to request our company to edit personal data.

6. Commitment to confidentiality of customer information
At Temas Engineering JSC, it is very important to protect your personal information and ensure that the information provided to us is kept absolutely confidential. We commit not to share, sell, or rent your personal information to any other third party, except in the following specific cases:
- Get your permission.
- At the request of the law.
- Settle disputes and complaints

TEMAS ENGINEERING JSC